Frequently Asked Questions

Everything you need to know about shopping with MYCOOLMAN.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer size guides for your apparel?

Yes, every product page features a detailed 'Size Chart' link. We recommend measuring yourself and comparing it to our guide to ensure the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

How should I care for my MYCOOLMAN garments?

To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the inner label of each garment.